RETURN POLICY 

In most cases, returns are processed as a store-credit or an exchange due to the nature of our products. However, in rare cases, Babz Beauty™ LLC may accommodate a refund if the product is returned, due to an allergic reaction or damage/defect. In order to receive store credit/refund, please notify us within 30 days of purchase and send the product back to us within 10 days of reaching out.

If a product arrives broken or damaged, we are happy to send a replacement. However, a photograph as proof of the damage/defect is required.

IMPORTANT: We will not be able to refund the shipping cost as it is directly paid to our providers. If your package is unclaimed and is returned back to us, we may refund the amount of the product purchased but the shipping cost will not be refunded.

If you are a wholesaler, we do not accept refunds unless it has been acknowledged by our support team and granted. Wholesale exchanges will be honored in the form of store credit for re-orders of a minimum of $200.

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